Independent technology consulting

Technology.
Simplified.

Clear advice. The right providers. A partner who stays involved.

With access to more than 200 providers, we help you compare your options and choose communications, AI, network, security, and cloud solutions that fit your business.

Modern server racks with fiber connections and subtle teal lighting
Infrastructure. Communications. Possibility.
25+ years of industry experience200+ technology providersBased in Southern New Hampshire · Supporting businesses beyond
Advice before solutions
Illustrative scene of business leaders collaborating on a technology plan

A Better Technology Decision
Starts with a Better Conversation.

A renewal is approaching. Your phone system is showing its age. New locations are stretching your network. You know something needs to change—but comparing the options takes time you don’t have.

Cloud North Group works as an extension of your team. We listen, evaluate your current environment, and bring the right providers to the table. You get practical recommendations grounded in your priorities, budget, and plans for growth.

Let’s talk through what’s next ↗
Technology that supports your business

Connect Your People.
Support Your Operations.

From cloud communications and AI to the network behind them, we help you evaluate products and providers around your business goals.

UCaaS & Business Communications

Bring business calling, video meetings, and team messaging together so employees can work across offices, home, and mobile devices.

Explore Solutions
  • Cloud phone systems
  • Business calling through Microsoft Teams
  • Video meetings and team messaging
  • Business SMS and mobile apps
  • SIP trunking and legacy phone system migration

We compare user needs, calling features, integrations, number porting, and ongoing support.

Contact Center & Customer Experience

Connect customers with the right people across voice and digital channels, and give your team better tools to manage service.

Explore Solutions
  • Contact Center as a Service (CCaaS)
  • Call routing and interactive voice response
  • Voice, chat, SMS, and email channels
  • Quality management, workforce tools, and reporting
  • CRM integrations

We assess customer journeys, staffing, reporting, and how a platform fits your existing systems.

AI & Business Automation

Identify practical ways to reduce repetitive work, support employees, and improve customer interactions.

Explore Solutions
  • AI voice and virtual agents
  • Call transcription, summaries, and insights
  • Agent assistance and coaching
  • Workflow automation and application integrations
  • AI readiness and solution evaluation

We start with a defined use case and evaluate data access, privacy, integration, human oversight, and measurable value.

Network & Connectivity

Build the foundation your phones, cloud applications, AI tools, and locations depend on—with capacity and resilience matched to your operations.

Explore Solutions
  • Fiber and dedicated internet access
  • Business broadband and Ethernet
  • SD-WAN and multi-location networks
  • Wireless and secondary internet connections
  • Dark fiber and private connectivity

We review location availability, bandwidth, application performance, redundancy, and provider support.

Cybersecurity

Compare security services that help protect your users, devices, data, and network while supporting your internal IT resources.

Explore Solutions
  • Managed firewalls
  • Secure remote access and SASE
  • Endpoint protection
  • Managed detection and response
  • Security assessments and advisory services

We help align provider capabilities with your risk priorities, existing tools, and support requirements.

Cloud & Managed IT

Find infrastructure and service partners to support daily operations, business continuity, and future growth.

Explore Solutions
  • Cloud infrastructure and migration services
  • Data centers and colocation
  • Backup and disaster recovery
  • Managed IT and help desk services
  • Infrastructure monitoring and project support

We compare flexibility, recovery needs, technical responsibilities, service levels, and long-term costs.

We help you assess, source, and compare solutions from our provider network. Specific features and services vary by provider and selected plan.

Healthcare · Insurance · Financial institutions

Technology Choices
With Compliance in Mind.

Regulated organizations need technology partners that understand their obligations. Cloud North Group helps identify and evaluate vendors whose capabilities can support your regulatory, security, and data protection requirements.

We work with your IT, security, and compliance stakeholders to define requirements, compare provider controls and available documentation, and incorporate applicable requirements into vendor evaluations and RFP engagements.

Data protectionVendor due diligenceBusiness continuity

Vendor capabilities, service scope, and implementation must be evaluated against your organization’s specific compliance requirements.

Discuss your vendor requirements ↗
Vendor choice & RFP support

Competitive Proposals.
Aligned with Your Goals.

Cloud North Group supports Request for Proposal (RFP) engagements by helping define your requirements and gathering multiple bids from qualified vendors. We organize proposals for comparison against your business goals, budget, technical needs, and timeline.

We help your team evaluate pricing, capabilities, service commitments, implementation plans, and applicable regulatory requirements. The goal is a well-informed selection that supports your intended outcome, with clear visibility into the options and tradeoffs.

Explore our technology partners ↗
Your technology advisory partner

Strategic Guidance.
Lasting Partnership.

Experienced support through every stage of your technology decisions—from assessing today’s needs to planning your next renewal.

Discuss your technology priorities ↗

Business Assessment

We review your current environment, business goals, contracts, and budget to establish clear requirements.

RFP & Provider Evaluation

We gather multiple vendor bids and compare capabilities, pricing, and contract terms against your requirements and business goals.

Implementation Coordination

We support negotiations and coordinate with your team and selected providers to keep the transition aligned with your priorities.

Ongoing Client Advocacy

We remain a point of contact for provider escalations, changing requirements, and renewal planning.

Stephanie Thompson, Founder and CEO of Cloud North Group
Stephanie Thompson · Founder & CEO
Experience with a personal commitment

Your Priorities.
Our Perspective.

I spent the first nine years of my career with a technology provider, progressing from sales to partner management. Early on, I recognized the need for a more consultative sales approach—understanding the client’s business before recommending a product. Alongside two colleagues, I helped establish a partner program supporting independent technology advisors and firms like Cloud North Group.

I then spent 12 years at a VAR/MSP, supporting its sales team and expanding the technology solutions available to clients. Together, those experiences gave me a clear understanding of the provider, partner, and client perspectives.

I founded Cloud North Group in 2020, when businesses were struggling to quickly transition to a work-from-home environment. They needed clear guidance on communications, connectivity, security, and remote access—and a partner who could help them evaluate their options and move forward.

Today, I draw on more than 25 years of experience to help organizations compare options, select the right providers, and make informed technology decisions—with an advocate who stays involved. I also currently work with multiple VARs, supporting their sales teams as an extension of their technology offerings.

Cloud North Group is a woman-owned consulting firm based in Southern New Hampshire.

Connect with Stephanie ↗
For VARs & MSPs

A Natural Extension
Of Your Team.

Cloud North Group currently works with multiple value-added resellers (VARs), supporting their sales teams as an extension of their technology offerings. We help identify opportunities, source providers, and guide the selection process so partners can bring more options to their clients. We also collaborate with MSPs to complement their services and internal expertise.

Explore a partnership ↗
Let’s start with your business

What’s on Your
Technology Agenda?

A renewal, a new project, or a question about your current services—we’ll help you work through the next step.

Email Cloud North Group ↗
START A CONVERSATION603.401.5940sales@cloudnorthgroup.com

Southern New Hampshire

Helpful to bring: your priorities, upcoming contract dates, and a sense of what’s working—and what isn’t.